£6.99 / Month Get This Plan

SILVER

IDEAL FOR STARTUP COMPANIES OR SOLE TRADERS

1. Single user VoIP package, with a single UK telephone number and an area code of your choice.
2. Voicemail to email solution.
3. Out of hour routing and diversion to mobile application.
4. Inbound call filtering and forwarding.

£8.99 / Month Get This Plan

GOLD

IDEAL FOR ESTABLISHED COMPANIES WITH MULTIPLE EMPLOYEES

1. Multi user business VoIP package, with UK telephone numbers and area codes of your choice for each employee.
2. Fully integrated smart phone options for each employee.
3. Voice to email solution.
4. Out of hour routing and diversion to mobile application.
5. Inbound call filtering and forwarding.
6. Blocked telephone numbers of your choice to offer full business lines.
7. Optional smartphone upgrades.

£15.99 / Month Get This Plan

Platinum

IDEAL FOR ESTABLISHED COMPANIES WITH MULTIPLE EMPLOYEES

1. Multi user business VoIP package, with UK telephone numbers and area codes of your choice for each employee.
2. Fully integrated smart phone options for each employee.
3. Voice to email solution.
4. Out of hour routing and diversion to mobile application.
5. Inbound call filtering and forwarding.
6. Blocked telephone numbers of your choice to offer full business lines.
7. Optional smartphone upgrades.

VOIP:

  • Voice over internet protocol - offering complete flexibility and reliability to your customers
  • Unrestricted hours and work locations
  • Unlimited phone lines
  • Reduced fees, by up to 90%
  • IVR - reducing operational costs by up to 50%
  • Call recording integration allowing for call monitoring, outreach review and service quality inspection
  • Unlimited location operation - work from the office, home or on holiday
  • Improved customer to operator communication

IVR:

  • Interactive Voice Response - offers reduced operational costs, minimised desk requirement, increased flexibility and ability to remotely work Reduce number of missed calls, improving on enquiry follow up and lead maintenance IVR is an on demand solution - it can be used permanently or as an adhoc solution


Does your business operate slightly differently with specific communication needs? Contact us and we can create a custom, bespoke package for your business requirements.

APP:

Emerald Telecom Ltd are the only VoIP and cloud communication system provider in the UK to offer a mobile application to its customers.

Emerald Cloud Phone Application, available on iOS and Android, allows remote working, improves your companies service response rate and increases service hours with no additional operational costs.

At Emerald, one of our highest priorities is to improve our customers communication operations, and with the assistance of our mobile application alongside cloud telephone systems, you’re guaranteed to offer your customers high quality service without increasing your costs.

Emerald Application, a softphone application, available on desktop or smartphone offers a cloud based alternative to your traditional telephone lines.

  • Available on any smartphone
  • Offers call acceptance, diversion and creation
  • Increases office flexibility and improves remote access ability